Patient Feedback

Admissions
Entire process went smoothly. All employees were excellent. They were
friendly, courteous and informative.
T.P., Westmont

The speed in my admitting was amazing. Everyone involved was fantastic.
R.K., Mays Landing

The admissions rep was very careful to flag my medical file as I share
another person's name.
B.W., Ocean City

My insurance didn't have pre-admission number for hospital. When I went for pre-testing, hospital staff very helpful with getting it.
B.M., New Gretna

Pre-admission and admission on day of surgery was excellent.
K.A., Cape May

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Pre-Admission
Two days before my surgery, I went to the pre-admission place across from
the hospital. The folks there, especially the nurse Diann, were so friendly
and helpful. I can't tell you how much she helped me and made me feel at
ease about my procedure, like what to expect and what to do the following
days and weeks. It was so helpful and professional compared to my last
operation in Vineland. Your set-up was like 'heaven'.
J.T., Northfield

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Pediatrics
Nurse aide Dara was very helpful and polite. She assisted me and always
asked if I was okay or what could she do to help when she checked my
pressure and temperature.
S.L., Mays Landing

I just received your form to fill out, but I felt I needed to tell you
about the nurses who cared for me during my brief stay at Shore.
I had cosmetic surgery and I vaguely remember being brought to a room that was blissfully cool and completely silent and promptly fell asleep. I
remember an aide giving me a dinner tray, so I have to assume I was there
during the second shift.

From that time on until 9:30 the next morning, I was cared for in a manner
that I only saw in old movies or in books about Civil War nurses and the
like. The women who cared for me were literally poster candidates for
Florence Nightingale models. They were at my side seconds after I rang the
bell. They cared for my eyes, my comfort, my safety. One woman actually
noticed that my feet felt 'rough' after 18 hours of those weird anti-blood
clot things and asked if she could put cream on them for me. I wish I could
have seen her, I have never met such a caring woman.
When I left I was told I was on the pediatrics floor. These three
remarkable women should be recognized.
M.B., Linwood

Artie in X-ray was excellent. He cheered up my daughter a lot.
F.W., Egg Harbor Twp.

Nurses were wonderful, answered all of my questions, gave me comfort, and
took excellent care of my son. Respiratory therapist Karen Campo was
especially kind.
B.S. Egg Harbor Twp.

The nurses were excellent: Andrea, Sue, Nancy Price and Lisa.
D.K., Avalon

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Lab
The girl behind the desk was very concerned because I had waited a while. I
informed her I was early for an appointment, she did try to help get me in
faster. Thanks.
T.H., Marmora

Always excellent. Have had tests for several things recently and visit
ladies building across from hospital. Excellent at all times.
P.S., Somers Point

The lab techs were wonderful, quick and pleasant.
J.D., Pleasantville

Unbelievably excellent! The experience could not have been any better, your
staff is the best. They are not only helpful but friendly and caring too.
When it comes to your kids you want the best and I found it at Shore.
M.B., Ventnor

All the x-ray people and the people that took blood were very efficient.
V.T., Pleasantville

Overall experience was very good. We felt comfortable and were out in a short period of time.
M.K., Cape May

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DIALYSIS
Surprised to have been treated with the high level of respect and
sensitivity. I needed that very much. Thank you.
M.M., Palermo

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MTU
I was a patient for three days in the Telemetry area of cardiac care.
Everyone I came in contact with, from Gloria, the head nurse, to Melony and
Kate, the nurses, and all the aides were very polite and efficient. In the
treadmill area of the stress test, Ruth and the other woman, I think her
name was Maria, were also wonderful. Thank you for hiring such wonderful,
caring people.
E.N., Longport

My nurse, Roseanne was excellent. Really gave me tender loving care beyond requirements.
E.L., Linwood

Admitted to ER. I was told I would be spending the night in the ER because
no beds were available. Mrs. Snee came into the ER and said she would try
to find a room. Thanks to her, I was in room 236 by 10 p.m.
E.D., Linwood

The service provided by everyone was truly outstanding.
J.P., Somers Point

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OR
Very good experience at Shore Memorial, staff was very pleasant and helpful. Thanks!
D.M., Egg Harbor Twp.

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Endo
I was in Shore five months ago and I can't say enough good things about the
hospital and the staff.
M.A., Ocean City

Everyone was very nice. I was treated very professionally. The nurse made
me feel at ease and the IV was quick and painless.
J.M., Cape May Court House

All was made easy for me and all apprehension of what was ahead of me was all taken care of. It made me comfortable in what was ahead.
G.H., Marmora

Everyone and everything was the best.
J.L., Brigantine

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ICU
My husband appreciated the phone calls each morning and evening about my condition.
M.M., Northfield

You run a thoughtful hospital.
S.S., Port Republic

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Emergency Room
I came to the ER because I couldn't breathe. I had five or six nurses or
interns working on me and very quickly. After the appropriate medicine was
administered, x-rays were taken and a diagnosis made, I was told my
condition was extremely rare for an adult to get, but fortunately for me
the right diagnosis was made. I was told that I was to stay the night in
ICU, however there were no beds available, so I continued my treatment in
the ER. Everyone, and I mean everyone, including the volunteer workers were wonderful. My nurses and doctor were excellent and the care I was given was top notch. I will always be grateful for the marvelous care I received. As I told one of the nurses, your billboards are absolutely correct. You do have the greatest nurses!
D.R., Palm Desert, CA

Though the visit was unexpected. The hospital staff was wonderful to my son
who broke both arms. Everyone from the ER admission until he was released
warmed my heart knowing he was under great care.
E.W., Northfield

The woman in ER was very sweet; gave my daughter's stuffed dog a bracelet
so he could be seen too.
M.R., Egg Harbor Twp.

The doctor and technicians in Quick Care were terrific. I needed 12
stitches for a head wound and the staff made me feel calm.
D.Y., Ocean City

Staff was very friendly and helpful from the time I walked in the door. In fact, they were great. They all seemed concerned about my comfort and privacy and did anything they could to see that I was comfortable.
C.H., Pleasantville

All staff and doctors were cheerful, friendly and attentive. Questions were welcome and answered. You have an excellent facility.
J.R., Linwood

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OB
To think I was supposed to deliver at ACMC. I had a great stay and I loved
that my husband got to stay and got to have three people in LDR.
T.E., Mays Landing

Great experience, compassionate, caring staff?highly recommended.
J.P., Del Haven

Nursing staff illustrated what type of care every nurse should provide.
Nurses were professional, courteous and very caring.
P.T., Atlantic City

I was completely impressed with every nurse I had. They were all excellent and wonderful to me. I couldn't have asked for better nurses.
C.M., Mays Landing

I am a 30 year old woman who had premature labor from 23 weeks gestation. My pregnancy was filled with fear and apprehension. True labor began at 35 weeks and the fear increased. Once we were admitted and met our nurse, our fears subsided. Pat Sartorio is a professional, kind, warm, considerate and caring woman. She knew my needs before I was even aware of them. Her gentleness was astounding. I felt like my mother was caring for us. It was a privilege to be cared for by her and all the staff at Shore. Excellent service provided in the beautiful labor and delivery unit.
M.B., Ventnor

A beautiful hospital.
S.M., Hammonton

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Volunteers
A volunteer brought me food in the ER and a blanket. He was very
thoughtful.
H.K., Ocean City

The volunteer lady in the waiting room was very helpful and king. She went out of her way to make sure our waiting was a relaxing one. You should have more people like her. She did an excellent job.
T.M., Egg Harbor City

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Dietary
Best food, good variety, makes you want to come back for lunch.
M.K., Egg Harbor Twp.

Mom was on a pureed diet and it was always perfect. The dietician went
overboard to make it perfect for her.
M.F., Egg Harbor Twp.

Breakfast is the best meal for me. Dieticians constantly explained my diet,
they were very helpful.
G.B., Villas

Dietary staff was very good. They always knocked on door before entering and helped with the bedside table.
D.K., Avalon

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Prenatal
Everyone was always very helpful and efficient. Very friendly.
A.J., Millville

When I come to the Clinic, the nurses pay attention to me even if I am
early or very late.
C.R., Atlantic City

I would recommend anyone to this clinic because of great service and such nice people.
M.M., Pleasantville

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Physical Therapy
Don, the physical therapist I was assigned to, is excellent. Very
professional and very thorough.
E.H., Ocean City

Positive experience, friendly and pleasant atmosphere, professional staff.
M.S., Egg Harbor Twp.

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Mammography
The process went very well. Interviewer was polite and interested in me as
a patient.
M.G., Sea Isle City

The technician I had was wonderful, put me at ease, very pleasant and
confident in her job.
K.T., Marmora

Excellent professional care received from the mammo tech. She was warm,
courteous and knowledgeable–a very positive experience.
N.H., Ocean Gate

This was my first mammogram at SMH. The technician was very friendly and pleasant and made me feel at ease. It was a very good experience and I will be returning to SMH for future mammograms.
B.S., Mays Landing

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Same Day Surgery
I was treated with respect and the staff was very professional and
knowledgeable.
D.B., Mays Landing

Cindy, Pre-op RN and Jewell in Recovery Room are exceptionally wonderful.
All in all ? better than excellent care.
V.S., Egg Harbor Twp.

I was glad that I was sent a survey because I did want someone to know that
the staff was able to make an unpleasant test a positive experience for me.
L.P., Smithville

All personnel were helpful, informative, friendly and put me at ease. The blood technician was the best I have encountered and I give blood to the Red Cross.
H.K., Ventnor

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Social Services
I would like to mention Gina Miller, the social worker who managed to get me transportation with a helicopter service to my hospital in Maryland.
G.S., Mt. Airy, MD

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4Hayes
The combined efforts and skills of the 4Hayes staff and attending
physicians provided a secure, comfortable and caring environment for myself
and my family during a very stressful time. Thank you so much.
J.D., Oreland, PA

I was very comfortable. Everyone on the fourth floor was very nice and very
helpful. Thank you to everyone.
L.B., Somers Point

This was my first time here, but if I needed to go in again, and had a
chance, I would come back.
I.S., Port Elizabeth, NJ

Kerri was very gentle and kind. I would recommend her to everybody. Also the nurse Jennifer was very nice to me. The guys that took blood were excellent.
E.G., Millville

I had two MRI's offsite. The nurses saw that I received sedative medication and phoned doctor prior to transport. Transport guys were cheery, comforting and personable.
D.M., Linwood

4Whitby
All my nurses who were attending me were pleasant and so helpful,
especially Rachelle, my nurses aide. Also, I had the greatest night nurse
named Lloyd.
D.D., Ocean City

Sheila was fabulous! All nurses should use her as an example.
T.B., Seaville

I chose this hospital because my 85 year old mother was in ICU last year
and she had excellent care. Very dedicated nurses.
J.W., Mays Landing

The nurses on the 4th floor were all excellent and especially Sheila
McGrath. She was very helpful and showed she truly cares about people and her job. Nicest sweetest person I've ever met. She deserves a raise!
P.A., Marmora

5Hayes
Every nurse and assistant was caring, light-hearted and knowledgeable.
S.M. Mercerville

Thank you again for all your support and care for my family, but mostly
toward my mother. She felt safe and comfortable in your care and she is at
peace now. A special thank you and hug to her 'special angels', you know
who you are.
G.K., Linwood

I'm from Pennsylvania. I was so impressed with everyone, all the nurses,
etc. So different, happier, must be all the sea air. Thank you to all for
being so nice to me. God Bless you all.
B.K., Bensalem, PA

The best nurses around do wear the badge.
M.O., Egg Harbor City

Oncology nurse, 5th floor, named Veronica makes Florence Nightingale seem witchy! She is an angel. All nurses and others very good.
S.P., Galloway

Nurses and techs were very knowledgeable and pleasant, always had utmost respect for patient and concerns. Always kept promises made to patient and were expedient.
B.S., Egg Harbor City

5Stainton
This was my fifth stay in SMH in the past five months. All of the
experiences were good. I was very pleased with the care I received at
Shore.
R.P., Ocean City

Extremely satisfied with hospital, doctor and staff. Nursing care was
excellent.
W.A., Cape May Court House

Thank you all for taking care of our mom. Your professionalism and kindness was truly appreciated.
A.T., Somers Point

Thanks, you brought tears to my heart and joy to my mind, like a new start.
S.K., Somers Point

Everything went very well! Staff and facility were excellent.
T.D., Egg Harbor Twp.

SMH was a positive experience. All staff seemed pleasant, environment clean and pleasant.
D.R., Sicklerville

God never made an ugly woman, especially nurses. In my opinion, they are all angels with a soul. And without wings, they sure cover a lot of territory.
R.S., Egg Harbor Twp.

Housekeeping
The room was very clean. I loved the housekeeper. She was so adorable. She came to check up on me all the time.
A.B., Atlantic City

Cleaning ladies were quiet, kind and efficient.
T.K., Ocean City

Late night housekeeping staff was very kind and courteous after the birth of my daughter.
M.F., North Cape May

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